Candlewood Suites Willow Grove

I have no complaints.

The room was way overpriced. The room smelled and the carpeting was filthy. It was not near the main roads and difficult to get to.

Although
I liked the hotel, I did not like the fact that the hotel allowed a previous guest to smoke in the room. (I have proof). Also, the staff did not remove the sheets on the pullout bed, they were balled up in the couch, we had to change the sheets ourselves. The smoke detector in the main room did not work, a staff member removed the smoke detector and never returned. ...read more

The hotel was a bit nicer than we expected. The only complaints we had were that the curtain rod was broken and we had to rig it so that you could not see into the room. Also, the stove top was not cleaned and someone had left food behind that housekeeping had failed to remove. ...read more

For the price, good stay for the money. It’s almost like staying in a 1 BR apartment.

We felt it was moderately priced and very comfortable, especially the bed. There was a great amount of space and a wonderfully sized bathroom, with adjoining kitchen that suited our families needs. The room however smelled, as if someone had just smoked in it and then tried to cover it up with cleaning chemicals. All in all, an ok stay. If it had not smelled, I would give it an excellent review. ...read more

Great value for the price .

Hard to find, small unlit sign, had to call for directions. Bed was ok, pillows were comfortable. No house keeping- must stay 7 days before they clean your room. Staff was friendly and helpful in finding places. Pretty close to restaurants & other shopping. ...read more

Staff very helpful!

One of the nicest extended stay type hotels I have ever visited (and I have visited hundreds). The rooms were fresh, neat and clean. Everything you needed was there and then some. Beds were comfortable, as well as the overall room. Could not be more satisfied. The front desk clerk was friendly and very helpful. ...read more